PRIVACY POLICY
Privacy policy
The privacy of personal information you provide to us is important. This Privacy Consent governs the collection, use and disclosure of your personal information by The Move.
Introduction
The privacy of personal information you provide to us is important. This Privacy Policy governs the collection, use and disclosure of your personal information by The Move, its related entities, subsidiaries, employees and the credit representative that will assist you (“we”, “us” or “the Group”). This Privacy Policy sets out how we intend to respect your rights to privacy, in accordance with the Australian Privacy Principles (APPs) and Part IIIA of the Privacy Act 1988 (Cth), the Privacy (Credit Reporting) Code 2014 and any other relevant law.
Personal information
When we refer to “personal information”, we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you, whether true or not. The personal information we hold about you may also include credit-related information.
“Credit-related information” means:
– “Credit information”, which includes your identity: the type, terms and maximum amount of credit provided to you, including when that credit was provided and when it was repaid; repayment history information; default information (including overdue payments); payment information; new arrangement information; details of any serious credit infringements; court proceedings information; personal insolvency information and publicly available information; and
– “Credit eligibility information”, which is credit reporting information supplied to us by a credit reporting body, and any information that we derive from it.
We use your credit-related information to assess your eligibility to be provided with any finance. Usually, credit-related information is exchanged between credit and finance providers and credit reporting bodies.
The type of personal information we collect may include your name, date of birth, address, account details, occupation and any other information we may need to identify you. If you are applying for a loan or renting a property, we may also collect the number and ages of your dependants, the length of time you have lived at your current address, your employment details, proof of income and expenses and other financial details. If you apply for an insurance product through us, we may also collect your health information. We will collect health information from you only with your consent.
If you give us personal information about another person, you represent that you are authorised to do so and agree that you have obtained consent from that person for us to use and disclose their personal information. They may access any personal information we hold about them.
How we collect personal information
Where reasonable and practical, we will collect your personal information directly from you.
We collect personal information from you through our Customer Service Centre, through our credit representatives (brokers), when interviewing you, from our website and from competitions and promotions to which you choose to respond.
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